Taj MG Road Bengaluru

The location of The Taj is so central and convenient that it took care of all the essential needs. Then the experience they gave me right from the moment I reached their gates was something I wish all hotels emulate. Every staff member from the highest to the lowest that I encountered effused positivity and a sense of ownership. The janitor, the waiter, the reception staff, the chef, the bar an and every soul there smiled as if it came form the heart. The room itself left nothing to be desired with every essential item kept where it was needed. The drinking water was adequate even without asking for it. I also found the senior staff assisting the rookie staff in learning the work which speaks of the depth of the staff members. I found this attitude right till I checked out and stepped into my car to leave. The experience was purely exhilarating. Wah Taj, Wah.

Management team were extremely helpful and they were excellent. I had no plan to stay here since my booking was confirmed at Taj/Vivanta Yeshwanthpur but the team was not helpful to find my booking but same issue was with Taj MG road was also there but team found solution with there talent and links and gave room early upon request. When I booked and received confirmation and properly couldn’t find booking they should take care next procedure to help us as we know nothing about property and booking issues but this is not with Taj MG road property and I’m so thankful to whole team. Mr Sunil and Mr Omio - room service boys were also helpful on fast service and so thankful to them too. Always love Taj. - Niranjan Adri ….@!

The location for breakfast is very pleasant - though I don't have breakfast. However from what I observed was available - the choice looked very good and varied.

I stayed at Taj MG Road, Bangalore in October 2023 for one night. I arrived early morning in Bangalore from London but unfortunately, my suitcase was not loaded on the flight, and arrived at the hotel without my suitcase. It was such a frustrating experience not to have my belongings in a foreign country. I spent most of my day trying to reach British Airways to locate my bag but they were not helpful at all. Then I went down to the concierge desk and spoke to Kondaiah for suggestions and he was really helpful in trying to get in touch with Taj's airport staff to find out about my luggage by checking with British Airways staff there. I was informed that the luggage would be arriving the next day but I was not informed by BA about when the luggage would be arriving at Taj hotel. Again, Kondaiah managed to find out the approximate time of my luggage delivery also he gave me his WhatsApp address so that he could message me when my luggage arrives at the hotel (I checked out on the day and I was staying at a different hotel). My luggage arrived around 8pm that evening and I was able to collect it without hustle. The whole experience was really frustrating but I was so happy to meet such a caring person and it made me happy at the end of the trip.

The hotel is centrally situated on MG Road and very convenient for getting around the city. The staff are welcoming, even garlanding guests as they arrive, and always helpful. The room was comfortable and clean. The bar and restaurant area was excellent, with a wide choice of food. The outside bar area was especially enjoyable, with lots of music and atmosphere, as well as a large TV screen, showing (when I was there) the world cup cricket.